PTP Transport’s sister company, Spring Logistics, serves as the dedicated in-house freight brokerage partner for Youngs Plant Farm. As a touch freight provider, meaning drivers are directly involved in the loading and unloading of cargo, Spring Logistics offers hands-on service, ensuring greater control, efficiency and care throughout the transportation process. Keep reading to learn more about touch freight and its benefits.

What is Touch Freight?

Touch freight is the industry term for shipments where the driver is responsible for physically loading, unloading or assisting with cargo at the destination. The driver may manage the loading process independently or work alongside facility staff. This hands-on involvement distinguishes touch freight from drop-and-hook or no-touch freight, where the driver is not required to handle the goods directly.

Benefits of Touch Freight

Touch freight offers several valuable benefits for drivers, carriers and customers.

Personalized Service: Drivers who handle touch freight often work directly with facility staff, creating opportunities to make a strong, professional impression. When serving the same customers regularly, drivers become familiar with their specific preferences and processes, helping to build trust and long-term working relationships that make operations run more smoothly for everyone involved.

Greater Operational Control: Managing freight in-house, allows carriers to maintain better oversight of operations without relying on third-party services. Drivers are trained to handle cargo safely and efficiently while using their own trailers and equipment, ensuring consistency and quality control and reduced risk of damage or miscommunication during handoff.

A Welcome Change of Pace: For many drivers, touch freight provides a refreshing break from long hours behind the wheel. Getting out of the truck to load or unload freight offers physical activity and variety throughout the day, helping to break up long stretches of sitting and keeping drivers engaged and energized across their shifts.

Touch freight combines relationship-building, operational efficiency and day-to-day variety. For drivers and companies, it can create a more hands-on, engaging and controlled freight experience.

Spring Logistics Strengthens Service Through Touch Freight

Touch freight combines hands-on involvement, operational efficiency and relationship-building into a freight model that works for both drivers and customers. PTP and Spring Logistics apply this approach every day in service of Young’s Plant Farm, delivering consistency and care at every stop. Visit the Spring Logistics website to learn more about their services.